Customer Service Representative

Are you looking for a family? We pride ourselves in having the following values:

  • Family: Every pet and every owner get treated the same way we would treat our own pets and family members.

  • Honesty/Integrity: All of our actions are governed by honesty and integrity.

  • Excellence: We do everything to the best of our ability, because your pets deserve our best.

  • Honor: We treat each patient, client, and employee with the highest respect. 

  • Education: We are dedicated to life-long learning and believe we should never stop improving.

  • Teamwork: When one of us wins, we all win. When one of us falls, we all fall.

  • Compassion: We don’t serve out of obligation, but rather, are compelled by compassion

 

We are looking for someone with a positive, enthusiastic personality who enjoys building trustworthy relationships with clients. This individual needs to be able to multi-task and prioritize their duties. 

 

Responsibilities

  • Answer a multi-line telephone system.

  • Use an intercom system.

  • Check clients in and out.

  • Schedule appointments.

  • Process cash/check/credit card/care credit transactions.

  • Misc. administrative support.

 

Qualifications

  • At least 1 - 3 years' of relevant work experience

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

  • Attention to detail

Apply Today!

Email your resume and cover letter to office@ahomnc.com to apply!